Sundirect — Non attendence by service technician

Address:

Jodhpur, Rajasthan

I have an Sun Direct DTH Connection and my Smartcard Number is [protected], I am residing in Jodhpur, Since last may I am facing signal problem. I have raised complaints for the same, the complaint Numbers are as follows: Complaint No.1:[protected] dated 18 May15, No.2:[protected] dated 26 Jun 15, No.3:[protected] dated 12 July 15. In May I waited for more than 15 days and went for a vacation to my hometown and returned on 23 Jun 15, after coming back I have recharged for 6 month subscription for Rs.1100/- after recharging also it was showing signal error, so I raised a complaint with customer care of Sundirect on 26 june. after repeated calls to customer care also nobody has come from sundirect for rectification of my problem. On July 10th they have automatically closed my complaint without rectification of complaint. again I lodged my third complaint on 12th July when I came to know from customer care that my complaint has been resolved without my confirmation. I have sent many emails to Nodal Officer of Sundirect, Rajasthan but till date no body has visited my place or rectified my complaint. Money is also deducted for the above period when there is no signal