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Satellite, Cable DTH TV
Sun Direct

[Resolved]  Sundirect — The amount has been deducted, but the star vijay HD channel are not being displayed

I have installed sun DTH.

CDSN No:[protected]

The amount has been deducted, but the star vijay HD channel are not being displayed. Getting the same system message E48-32.

After that I have recharged for the single channel ( Star vijay HD). That also showing same error message.
The amount transaction has been made through sun direct site in quick recharge. Amount payment is done by giving online transaction.. The amount deducted and the deduction transaction is seen under app.
The amount has been deducted, but the star vijay HD channel are not being displayed
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Complaint marked as Resolved Oct 5, 2020
I have already mailed through sundirect customer care. But they are not responding till now.

Complaint Status


[Oct 06, 2020] Sun Direct customer support has been notified about the posted complaint.
Updated by Sowndappan S Oct 05, 2020 Here I have attached the system error message of star Vijay HD.

Complaint comments  Add a Comment     Updated: ShareTweet

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    Sun Direct
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