[Resolved] Sundirect — The amount has been deducted, but the star vijay HD channel are not being displayed

Sowndappan S

Address:

Dodballapur, Bangalore. Karnataka

I have installed sun DTH.

CDSN No:[protected]

The amount has been deducted, but the star vijay HD channel are not being displayed. Getting the same system message E48-32.

After that I have recharged for the single channel ( Star vijay HD). That also showing same error message.
The amount transaction has been made through sun direct site in quick recharge. Amount payment is done by giving online transaction.. The amount deducted and the deduction transaction is seen under app.

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Oct 5, 2020

Complaint marked as Resolved

I have already mailed through sundirect customer care. But they are not responding till now.

Sun Direct customer support has been notified about the posted complaint.

Oct 05, 2020

Updated by Sowndappan S Here I have attached the system error message of star Vijay HD.