Sunflame Enterprises Complaints & Reviews

Sir my jmg was in warranty and same i deposited for repair. Your csd autorisised delear of missimari mr prangal mob[protected] has taken in dec 01. Firstly i have to wait for his arrival at csd and atlast jmg has taken for repair. The items yet not returned. A electronic items repair 05 days or six days but i am in wait o[censored]r service. I need assisstence to gwt my jmg mixer back so i can repair from local market. So plz retun my jmg so i can...

Hi team,

I bought a gas stove from amrit traders on 3 february, 2019 and it's not working fine. Now it's been more than 2 weeks i have raised the concern but it hasn't been acknowledged yet.

1. First engineer came and told this stove needs to be replaced as it might create a risk of death.

2. Second engineer came and told this requires some repair.

Why should need to repair my gas...

I have bought gt pride glass top gas stove 3 burner on 28/1/19, now it has sever complaint in one knob is over heated. I requested service one week before but nobody attend the case till now. The product is under warranty. I contacted several time to their customer care they promised to get service but till now nobody attend the complaint. So kindly do the needful...

Blast in glass top of sunflame gas stove
While cooking food in sunflame gas burner, the glass top sunddenly burst into small pieces and 2 of our family members were hit by those glass pieces as we were standing in kitchen. This happened in presence of all family members and have photographs as evidence. Also on further research i have come to know that this is a common problem with glass top stoves of sunflame, sunflame is still selling...

Blast in glass top of sunflame gas stove
While cooking food in sunflame gas burner, the glass top sunddenly burst into small pieces and 2 of our family members were hit by those glass pieces as we were standing in kitchen. This happened in presence of all family members and have photographs as evidence. Also on further research i have come to know that this is a common problem with glass top stoves of sunflame, sunflame is still selling...

Sunflame chimney venza
Not repaired yet
Very very poor service (After sales)
Never recommend sunflame.
It is hell of affairs to get repair your product.

I got this message but never serviced/repaired.

Dear customer, thank you for contacting sunflame, your complaint has been registered with ref. No - all[protected] service provider no is: [protected] for further enquiry kindly call 0129...

Very very poor service (After sales)
Never recommend sunflame.
It is hell of affairs to get repair your product.

I got this message but never serviced/repaired.

Dear customer, thank you for contacting sunflame, your complaint has been registered with ref. No - all[protected] service provider no is: [protected] for further enquiry kindly call[protected].

Dear franchise of sunflame,...

I am owner of sunflame four burner cook top.
On 25.02.2019 while using the sunflame cooktop for cooking dinner, the glass top exploded with a loud bang.

Shards and pieces of glass were shot out at high speed due to the explosion and the person cooking was saved from serious injury due to the thick clothing worn.
The cook could have lost her eyesight if the glass had traveled up wards.
It appears that...

Hello sir/ madam,
I'am mrs. Kiran chadha from pune. I brought sunflame 4 burner gas stove from maharashtra electronics corporation, mg road next to chandan store, camp, pune - 411001.
Description of goods: sunflame c/t 4br spectra plus purchased on 12 jan 2019.,
A defective piece was delivered to me and without rings with rusted burners and defective stands. I complained immediately to the dealer of maharashtra electronics,...

Though warranty period is over, still, i want to inform that, earlier, i have purchased and used two sunflame ss body lpg stoves to my entire satisfaction. Now, i have purchased 3rd sunflame '3 burner' lpg glass cooktop on 06.05.2015. On its initial use, its big burner started giving gas back problem. The main problem was that its [big burner's] flame was making every utencil black from outside bottom even by using new refill cylinder. Surprisingly,...

Hi customer care,

Please find the attached invoices.

Please replace the defective piece as soon as possible.

Or
Refund my money as soon as possible.

This is 3rd time we have seen problem

1) bolts were removed on initial product itself.
2) fire came from the bottom of the stove
4) gas leakage

I have called the manoj enterprises...

My first complaint on 26th jan 2019 on [protected]@sunflame.com & given multiple reminders after that.

Hi,

I purchased this product from the banasankari, bangalore dealer, mr. Nagarjuna in nov 2018 (Two months ago).

Two problems -
*the burner plate has already got rust
*burner plate rubber bush has come off

Rusting of burner plates is a serious problem. I have never...

Sunflame gas burner - company installation - incomplete and risky!
I bought the sunflame 2-burner on february 08, 2019 from vijay sales ghatkopar mumbai. Sunflame company technician himanshu came to do installation on saturday 9th february. Instead of giving 1.5 meter hose pipe he used 16 inch hose pipe for connection as he didn’t have one. Moreover he did not put the clips on both ends to hold the pipe which is very risky as the...

I bought sunflame burber from vijay sales ghatkopar. Delivered on feb 8th 2019 friday. Technician himanshu came on 9th to connect - service charge rs.350 + rs.250 for hosepipe total rs.600 which i paid cash. He put a 15 inch hose pipe with no clamps on both ends despite requesting 1.5 meters tube. He saud will come back with it as he didn’t have that. I cannot move the burner away from the gas valve or use it. After repeated calls over...

You are a chore company
A fake customer care people
Deepak
Never buy this product i have complaint about my gas burner hob which is being getting problem any now and then this company engineers and service centre are abusive hungry for money and their main number never register a complaint and tell us to mail at customer are this is a wreck company. And never worth a penny or purchase

We are not here to...

Please provide the information of autherised service center in chennai.
Newly purchased stove is leaking. The product is under warranty..

We purchased gas stove from csd canteen.. We have checked the information of authorised service center in chennai which is not available clearly in websites

Hence provide the contact information of service centers in chennai

Jeevan. [protected]@gmail.com...

Hi
I didn't get any responses from service centre jaipur regarding service.
The gas stove glass is broken during routine cooking and i got injured due to some glass.
Its sunflame crystal plus 3 burner gas stove. Its was purchased on feb 2018.
Can you tell me why this was happened?

From side corners all parts are broken. From upper part now it seems white glass with rough surface.
Please help...

I'm a customer of pune, an iron product were purchased. Within a 3-4 months iron got problem. The product were then given to respected care centre of sunflame services which is within warranty period. Today 2 months completed till it is in repairing. This is the worst service i got from sunflame product.
I kindly request you to look after these condition which is unfaithful towards customer....

Sir need to get them serviced at the earliest.
The four burner is troubling me with low flame and smells. Needs to be resolved at its earliest to guarantee me and family a safe home as confirmed by you when you sold it to me

The otg needs to be serviced as temperature fluctuations happen. Also many times it stops working.
Should i make it more lengthy to get issues resolved?...

I have registered complain on 29th dec 2018 regarding my gas stove having leakage i was informed technician will come on Monday to resolve my query.As it is leakage it is really very urgent but due to lack of poor service i am suffering problems.Now my calls are not being answered.I was informed to call on [protected].I strongly recommend dont use sunflame products....