Sunflame Enterprises Complaints & Reviews

I purchage three burner gas stove just three months ago it creats problem as it burns toughen glass broken please send your experts to check the gas stove please
You are hereby requested please send your service engineer to check problems my address p no 912 ganesh nagar main niwaru road jhotwara jaipur rajasthan sir i have already lounge the complain to shopkeeper where i was purchaged but unfortunately he did not repaired it and...

I purchased the sunflame glass cooktop 4 months back. While cooking vegetables, the glass on the Cooktop suddenly bursted and small pieces of glass injured the face.

Thank god the injury was small but it could hit the eyes as well. This is big quality issue in Sunflame glass Cooktop. Request you to please replace it with a new steel Cooktop
My contact number is [protected]...

I purchased chimney innova auto clean from shri krishna enterprises saharanpur vide bill dt 18.4.18 alongwith burner. The shopkeeper promised to get the chimney within 24 hrs and told that company representative mr pandey will contact you. I have the worst expeience during last 3 days. None of the person from company contacted and despited repeated call no one attended. Now we are being asked to pay rs 1000/1500 for installation of chimney....

I had purchased a sunflame legend mixer grinder (Serial no 15emj05364) from army csd canteen on dated 05 april 2016, the mixer stopped working suddenly,
So i approached sun enterprises, gandhinagar, bholakpur, secundearbad 50003. For service on 3 feb 2018, they checked / inspected by technician and as per him motor winding burnt/not working and due to warranty date is available upto 05 april 2018 it is serviced or replaced free. They...

I have bought rotimaker on 4th december 2017.
I have complaint so many times from past one month (exactly from 9th march 2018) regarding rotimaker heating panel issue via mail on mail id [protected]@sunflame.com. I have not get any call from sunflame regarding my issue.
Sunflame having worst customer service.

First of all rotimaker which i brought is faulty from day one.My first complain is about indicator issue,...

Dear customer, thank you for contacting sunflame, your complaint has been registered with ref no-del[protected]

Hi all this is just a information that never purchase any of the sunflame product as their after sales service is just pathetic and even worse than pathetic i can say, you struggle weeks to get the complaint logged (As their customer care number always remains busy no matter what and local service center does not respond...

Dear sir/madam,

I have purchased a gas stove few days ago and now i am facing a problem with your product. First thing, its very bad! Problem started in few days. Second thing, i called on number[protected] and no one is picking my phone.

I tried another way and called to my area service center in bathinda (Phone number:[protected] but no one reached at my home for repair my gas stove. I am writing you...

Amaze auto clean model not installed properly joints full of tapes oftenleading to air leakage in kitchen twelve to fifteen times in a a year complaint lodged but complaint not being attended properly and nearly five to six complaint has to be made and after that a person who attends does not solve the problems attention required urgently this is the 3rd time i am complaining here but no action has been taken to solve the issue really worried...

With due respect I would like to say that I am a subscriber of Sunflame Pvt. Ltd. These subscriber name was Mr. PROSENJIT ROY and docket no is 18NC70 on 12/03/2018.
I inform you sir that I bought a Sun-flame 3 burner glass top gas oven from GAS OVEN HOUSE at kanchrapara on 21/06/2017. But after cooking in the afternoon I can see that the gas burner has become red spot around on 18/03/2018.Then in the evening I went to the shop at...

Installation is very poor and only flimsy gum tapes are used for joining the parts which looks clumsy and tapes are worn out and air leaks in joints can be felt if you keep hand. Wewant a replacement for this chimney. More than 4 times we have called the service person and still defect not rectified. We require proper robust engineering solution which is long lasting.
If not completed within 3 days we will be forced for next steps....

Dear sir,
With due respect i would like to say that i am a subscriber of sunflame pvt. Ltd. These subscriber name was mr. Prosenjit roy and docket no is 18nc70 on 19/03/2018. My residence address is vill - halisahar jadunath bati, p. O - malancha, dist : north 24 pgs, pin - 743135 (W. B), city - kolkata,

I inform you sir that i bought a sun-flame 3 burner glass top gas oven from gas oven house at kanchrapara on 21/06/2017....

I want to inform you that i was purchase a fan from canteen on 24 february. On next day i have call to mechanic from set the fan. But he said fan motor is not working the issue is noise. So fan is not working properly. I request you to kindly resolve my problem and send your executive to check the fan and otherwise please replace it. Kindly resolve and i am waiting for your reply.

Thanks ®ards
Mohammad sakib
[protected]...

I had purchased a sunflame cooking range on 8 dec. 2017. On 13 feb 2018, the regulator knob of the oven broke and since then i have been unable to use the oven. I complained to darshan services, diva, mumbai on that date but they are unable to replace the part on the excuse o[censored]navailability of the part. I was even informed by the service centre that since i had waited so long for replacement, a couple of weeks/months more should not bother...

The Regulator/Knob of one of the burner is struck and is not functioning.
I called up to CC, they did responded to my complaint first time and sent the field engineer /executive to check.

On Visit the FE said there will be part replacement and asked for tax invoice, which was not provided to us during purchase from dealer, only payment receipt was given to us.Now the dealer's shop is closed permanently and we can not...

My mixer grinder is in warranty and at present it is not working i complained to services engineer he talked me in very rough language and denied to visit and said told me to bring the product to service centre which is in bareilly and i live in pilibhit. While i have a iron of bajaj company & when i faced a problem in my iron the engineer visite my home he took the iron repaired and returned it. So if the company is unable to give service...

Sir, we hv bought sunflame 4 burner gas stove glass cooktop on 17/10/17. It's first burner didn't worked properly from the starting week only, the flame used to flicker n the burner used to sound alot. It stops working sometimes. The product we received was also slightly broken from the corner. The glass of the stove was broken. Now today suddenly one of the switch of the burner popped out of the stove along with the spring. We can't find...

I am having 3 burner sun flame gas stove which i bought in 2017. Today while i am cooking the curry, all of suddenly glass on the stove got blast and broke into small pieces.
I think it’s a defect of this sun flame gas stoves. I won’t recommended to anyone. Now i m fearing to use it again. Steel type gas stoves are far better than these....

I bought sunflame chimmney from kota rajasthan . After that for routine service i called up kota based sunflame service center i.e kamal service care kota . From there a mechanic came and taken working chimmney for service in septemper 2017. After that it has been four months but they (service centre)have not returned my chimmney ...moreover i repeatdly calling them n asking them to give back and install my chimmney.. but i have told by them...

Hi,

This is regarding sunflame gt regal stainless steel 4 burner gas stove, black which i purchased through amazon on 26.12.2017.
The invoice copy is attached to the mail, after 3-4 days o[censored]se two of the burners are not working, leakage of gas & some kind of sound is coming out from the gas stove.

To raise the issue i tried to call multiple times on the complaint number[protected] calls went unattained!...

Hi,

Issue : - roti maker not working at all

Please check as my sunflame roti maker is not working.

Note:- dont send mr. Dinesh as he is of no use, when he had visited he was not having knowledge of this product at at all, he just opened up the product and went away. Kindly send a proper technician who will genuinely repair the product. Do call before coming

Mail sent 20 days back...