Sunflame Enterprises Complaints & Reviews

Had purchased this gas in february 2017. On 24th of june the tempered glass platform on the gas started cracking all of a sudden while food was being cooked. It completely shatered in 10 mins time. (Please check pictures) i placed complaint with amazon the same day. I was aksed to contact sunflame. I spke with your emplyee mr. Anand on [protected] the same day. He had told me that they will replace the gas. Today it has been almost 15 days...

We bought this product as we were using sun flame gas top earlier for past 8 years (At that time no fancy glass top) use to come.

For our new house we were particular to buy a product from sun flame but to our mystery they suggested us this glass top cooktop and while cooking glass broke suddenly getting into the food and injured my new ones.

I am really horrified by this product and a substandard quality provided...

Due to blockages in automatic ignition we got a frequent sudden flames between the glass top and the basement!
Which is we felt very dangerous.

Kindly replace with normal stove at the earliest!

After 3 follow ups of services for same query we are facing the same issue! I don't want your service anymore pls provide a new one. Thanks...

I purchased Sunflame 4 burner glass cooking gas stove in 2016, I was cooking last night and I had warmed only 8 Rotis and stove was switched off and I turned to lay the dinning table when I heard a big bang in the kitchen and many glass beads were there on the floor & glass of my Sunflame 4 burner gas top stove burst and glass shattered spread in my kitchen, I felt afraid how can this happen as I had not cooked much ?how can I replace it...

Purchased 4 burner stove from Vishal Mega Mart @ Ramanthapur in year 2014.
Selected due to its name to be reliable brand with stainless steel sheet. But from two to three months, burners with very high flame at the start while igniting. Called Indane emergency person but technician told that the problem with the stove. Called local technician and got checked and the technician says no problem. Kindly help. My phone No. is [protected]...

I purchased 3 burner gas stove in. Feb.2012, at bhagate
Steel centre, sangli maharastra (416 416, pohne[protected], two years ago its top glass suddenly broken into small pieces. I used old sunflame gas stove purchased in 1984, it is still working good, (That is why i purchased above stove). One month ago i asked above steel centre for the replacement of glass. The owner of the shop taken rs.1000/- against price of glass rs.1800/-...

I am complaind for replacing the glass of gas burner. But the call center not atanding the calls after complaint.
2 months are going to complaint but no replacement done. The machenic says the glass is not available of this model. And always says two days four days.
For this problem we are using old burner that was expire any time so please take action against the complaint....

Sunflame 3 burner auto ignition gas stove part not available in bangalore. Part to be replaced is big burner and burner stand with ignition wire set. More than 1 month of complaint but service center says that the parts are not being sent to bangalore by faridabad office. The after sales service is pathetic in bangalore and even the zonal manager (Name do not remember but some muslim guy) does not respond....

Purchased the geyser on[protected] from one of the SUNFLAME ENTERPRISES outlet in jammu named
Pioneer electronics at talab tillo. The complaint was lodged before 6 months that is by last year november or even before that. The invoice number is 1492.
But even after that no action has been taken .And even the customer service was the worst because even after calling for even more than one and a half hour none replied to the ring....

Sir i purchased electric iron from csd canteen visakhapatnam on 04 jan 2017 vide bill no.018061 dated 04 jan 2017 while using it sudden stop heatingup iron. Warrenty of iron was 02 years but with in four month ieon is non operation to use it my mobile number is [protected] so request change it or tell me the servicing center at visakhapatnam so that to avoid delay cause more burdeb and time save. Please do needful help for better servivice...

Sunflame enterprises — sunflame - gas stove glass bursted

Last week while making roties on sunflame gas burner. The glass top suddenly burst, into small pieces. We all were shocked on that moment & i got injured my hand is still not cured bleeding. I was surprised that how it could have been happend with sunflame gas stove as it is well known trusted brand. I bought from star cj where they also give quality assurance.....

Purchased the geyser on[protected] from one of your outlet in jammu named
Pioneer electronics at talab tillo. The complaint was lodged befiore 6 months that by last year november or even before that. The invoice number is 1492.
And even the customer service was the worst because even after calling for even more than one and a half hour none replied to the ring.
So now i hope from your side that an action woul be taken...

I bought the said juicer in february 2017 on line, but some small accessories were missing, which was not known to me. During uses without accessories, juicer got damaged, which was repaired free of cost by local service center, but lying idle for want of accessory. The facts aboit missing accessory came to my knowledge when one of my freind visited my home and explained the reason for motor damage. Made so many complaints since 26.03.2017...

I had ordered for front glass of my OTG along with frame a month back but I have yet not received the same. The same was purchased through one of the dealers in Amritsar i.e. Vision Care Centre, Hall bazar and replacement of part was also ordered through same dealer. Whenever we check status of part from them, they simply say that it has not been sent by Company. Such a service is not expected from company like Sunflame. Neither their contact...

Dear Sunfalme,

It is very surprising that the Brand Sunflame products are so bad that they broke without touching even .

Pls find attached the Warranty card with bill .

The Glass top of my gas stove got damage even without anything falling on it, I think you guys test the quality of your product before introducing in market .

From last 2 days we have not cooked food at home and...

I have purchased an OTG from Kalra Crockery from Ludhiana, Punjab in April, 2016.
In may I HV shifted to Navi Mumbai...
I used this OTG here in Mumbai only after i shifted. Since my 1st use it is having heat problems. I complained several times at customer care of sunflame. My brother visited d retailer as well. Kalra Crockery also contacted customer care but issue was still not resolved. After that I contacted my times to d...

We purchased Sunflame Optima geyser on November, 2016. It worked very well for about one and half month. In January, 2017 it started giving problems of water tank leakage. Then we made call to customer care. What they do in reply is provide another phone number saying that call on this number as we do not deal in your locality/area. When we call the number provided then the person receiving call on this number provide a new number giving...

I am a very happy and a satisfied customer of sunflame products from 1987,
I purchased the above product and a chimney model lancer 90bf at sln enterprises #56 banaswadi outer ring road, b'lore 43 vide invoice no, 428 dt. 26.12.15 for rs.30, 500/-. I am very satisfied with the chimney but very unhappy with the hob.

The problem with the hob is it takes a very long time to cook because of the burner which is not made...

I Konda Reddy Potula from Hyderabad, TELANGNA. I have purchased the Sunflame Mixer Grinder SMART on[protected], through Snapdeal.On delivery I only checked whether it is running or not and kept it aside, as it has to be taken to my native village for use there. Last week we visited our village we took it with us. When we tried to use we found the jar is slipping off when we switched it on. The problem appears to be the grooves of jar holder....

To Whom it May Concern

This is regarding a Sunflame 15 Litres geyser purchased on 28/8/2016 (details in the scanned copies of enclosed bills) and is still under warranty.


1.Within a month of installation problem of leakage started and the geyser short circuited.
2.Upon raising a complaint your outsourced agency (mail trail enclosed), the technicain from Goodwill Service Centre visited on 4th Jan'16...