Sunflame Enterprises Complaints & Reviews

I purchased 4 burner gas stove from your outlet store in Punjabi bagh, new delhi. It's a very dis-satisfied product from sunflame. After 1 month of purchase, I registered a complaint, an in-experienced guy came and said "aap chala lo dekhtein hai". Is this a manner you're treating a complaint. All the burners are operating in a very low flame instead of putting high speed and producing a typical sound "bump bump" at all times.
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I have purchased a induction cooker in July month from Army canteen (CSD) and its not properly work its IC issue in this product. I have complain to customer care number as on 03/11/2021 but no proper service still now. i have also send a mail to company email also sms to FB and also complain filled through sunflame app. but still no provide a proper service. if this company not provide a service than why they sold the product through CSD.br...

I am using sunflame 3 burner stove and its glass top burst suddenly while cooking, my elder mother was cooking food but luckily when it happened she was not in kitchen otherwise this os really shocking.
Please can you that replaced and ensure this shouldn’t happen while cooking as gas stove is made for cooking and glass should be strong enough that it should not burst while cooking....

1. I have purchased sunflame 3 burner gas stove (toughened glass) on 03 Nov 2021 from CSD. The glass of the chullah has been broken while using next day. I had lodged a complaint and executive came and checked the chullah and replied that I have to pay for the broken glass. I am not agreed with that. So I want to speak with the senior executive so that my issue can be resolved. In this regard they have replied me to forward complaint no and...

I purchased a sunflame chimney, model no. Innova 90 auto clean dx ss gc - from your dealer kahan agencies, 2 lal bazar street, kolkata-700 001 on 21.10.2021 vide invoice no. Ka/21/10/0388/sf for rs. 15, 778/- and also paid rs.550/- extra for installation on 30.10.2021 to dealer’s installation agent, call in service vide invoice no. 399, dated 30.10.2021.
The person who installed the chimney did not do it properly - 1. Installed the...

Dear sir.. We purchased of sunflame gas stove 4 burners with attached lighter.. But now lighter is not working.. So please provide us service.....

Hi Team

Still I Have Not Received Any Kind of Support for your Team and Repair Service. I Don't Understand Why Your Company Says 5 years Warranty. If You Can't Support The Customer After 1 Month Also After Complaining to your Customer Service. I Think I have to Take Serious Action Against Your Company. My 1st Complaint was Register from Number [protected] in October 2021....

There was leakage of gas from stove (sunflame hobtop 4 burner) a month ago, so tried to contact customer care. After following up for 1 week, technician visited and said that the pipe needs to be replaced and he will raise an order for new pipe and took service charges without any repair done and till date no response from him neither customer care..worst service from sunflame.....

Oven was purchase few months ago, during warranty period I have complaint dated 20/9/21 but till now no solution & no response, Service is worst & customer care executive are very bad...

I have buyed sunflame 3 burner from d mart in pune. Last mouth burner are not working properly from the beginning. I need replacement of the burner. Many times i call your customer service people. But no repose from there site. Please reply or send your exticve for repair....

My toaster is not working please check it asap...

Dear Sir,

With the worst experience of your product, I have purchased the SUNFLAME 3 BURNER GAS OVEN -GLASS TOP from my nearest shop. After a few days, the oven glass was getting hot. I also complained that time.

Now after passing approx six month same problems again arise, I have again complain but not till now get any remedy

Kindly look at the matter so that I could have faith in your products...

We have been using a sunflame toughened glass top 3 burner gas stove. On 24/08/2021, While we were cooking the Top Glass ‘toughened glass’ broke with a blasting noise and just shattered all over the platform. It is impossible to believe how it is break.

Immediately very next day we have called up the Service Center (+91 [protected]) on 31st Aug'2021 and registered a complaint and they provided Local service support contact...

On 15th July 2021 we purchased Sunflame Regalia cooking range. Only a few days after installation it unfortunately developed snags one after the other. After filing complaints again and again (lastly complained under number JAM[protected] the technician would come and repair but of no use. It is evident that it has some manufacturing defects which the technician is not able to remove. We're afraid it might bump again(as happened earlier also...

My gas stove just caught fire...

Hi,

I bought sunflame chimney in the month of April 2021, the chimney stopped working on 23rd July then I filed complaint for which technician visited and said that the power box has failure and will lead to the change in the hardware. He gave us the timeline of 1 week for the part available. Today it's 10th August and there has been no response since then. Hence I am writing you as told by the customer executive.
Here...

I am using 3 burner gas stove from around 1 year and on 16th August top glass cracked by its own. As our gas is under warranty so we have logged a complaint for glass change. A technician came and took the cracked glass to submit it in office as a proof and later told us that they don't have any new glass in stock.
Now its more than a months and we are still waiting for replacement.
After continuous follow up with service center,...

Very disappointed with the company which will cost me my life. I'm facing gas leakage issues since I purchased the product. Several times complaint has been made and engineers visited but they just fix the issue on temporary basis. I'll be forced to file a police complaint if the gas stove isn't replaced immediately. This gas stove has defected one with extreme gas leakage. Fraud company...

Sir...my name N.FAYAZ AHAMED complaint regards to sunflame chimney (mother board problem)...
Many times visited the shop owner about this complaint where I purchased this product (sri vasavi metals Guntakal (town) anantapur (district) Andhra pradesh (state)...
He say's that service centre person is not lifting call every time.
Since one month completed by giving complaint but no response till now.
Hence the warranty...

Nobody really cares to respond to any complaints or concerns.
My gas burner is not working from last 10 days but even after multiple complaints no one came for repair.
Sunflame is giving such a pathetic service...