Sunflame Enterprises Complaints & Reviews

We were not even cooking, no burner was on when the glass top just suddenly made a cracking sound and shattered into small pieces. I was shocked. My sister who was standing near it got injured. Small pieces of broken glass flew everywhere. I have picture proofs. Why would you manufacturer such a thing which can be a life hazard?? An appliance's safety standards must be checked....

Today my sister was boiling milk at one side and making dal at other side of sunflame 3 burner glass cooktop stove model shakti gt. Suddenly she heard a noise and she scared... The top glass was burst and start breaking into tiny pieces. My mom ran into the kitchen what did just happen. This incident can lead to a major accident. My gas stove is in warranty period. We are using sunflame brand since 17 years when there was steel gas stove....

Dear sir/madam: i was purchased sunflame gas stove 4 burner.. Suddenly gas stove was observed gas leak from stove knobs. Then i was raised the complaint through email to the sunflame customer service.
But still nobody can't attempt this complaint.
And i am not received any mail or any phone from customer service
This is very worst service. I can't expect this situation
However: please rectify this problem as...

The customer care said they would charge 350 for the service. I was fine but when the guy came he said that 350 RS is only visiting charge. And Service charge would be 100 extra. Why would I call a person just to visit and see the gas burner. This is utter nonsense. They should have cleared it before booking. Suddenly in between the service(btw no parts were removed only checked by the technician) he asks 100 RS more. Be clear in terms of...

Hi
When i was cooking, suddenly some cracking/ bursting sound i heared from stove...
As much soon i see where the sound was coming

It burst out that thing was good that in my family no body got injured

Also on further research i have come to know that this is a common problem with this kind of sunflame stove, sunflame is still selling these stoves, knowing fully that this can cause major accidents...

I col s k khanna have tried lodging complaint regarding geyser not working on[protected],[protected] & 2275023, [protected],[protected], [protected], [protected] & on every possible available number of sunflame since last five days but with no success. Sunflame customer care persons do not respond or register the complaint. Most of their numbers are not attended. Can someone help. Geyser is under warranty....

While i was having dinner last night i heard a glass breaking noise from my kitchen and when i went to check for my surprise i saw the stove broken into pieces and i don’t understand for what reason.. I want you guys to rectify the issue asap and replace the glass at the earliest... I want any of the customer executives to contact me at the earliest and get my issue resolved....

I bought this chimney last november and during installing i was told by the technicians that the touch control panel of chimney has some problem. After installing he assures me that the company will change it. But there is no action taken to improve it and when i recalled them they gave me lame excuses. I called on helpline several times but they are also no help in any improvement.
For the last 9 months, i am using that defective...

3 days before the glass of the stove broke at midnight..when contacted to customer care the glass has been replaced ...but on the same day of replacement of glass, it broke again and the burner was turned completely black ..the gas might be leaking through it..as the glass breaks all the glass particles spread in the whole kitchen
If anyone would have been in the kitchen at that time he must have had gotten injured
But by God's...

Dear Sir,

My registered mobile number is [protected].

I have raised servicing and replace of knob for my sunflame crystal four burner chula on 19 September 2019.

I went to office daily at 0830 hrs.The technician Sachin S Deshpande (Mobile no [protected]) came on at 0900 hrs 23 September 2019 for same . Unfortunately he broke my Gas Chula.nozzle by doing some work. After that he told my wife that...

Take servicing of my burner GAs Stove Sun flame through customer care.
But technician came and broke my gas nozzle and blamed my wife for same ..

Also talked rudely and told her do whatever you do. If you want to repair you have to pay for this.

because OF THIS TODAY MY FAMILY LIVED WITHOUT FOOD FULL DAY AS MY CHILD IS VERY SMALL (09 MONTHS) . Very pathetic service from Sunflame techinicain
br...

The gas stove was working very fine until yesterday this incident took place. While cooking on the gas stove the glass on top of the gas stove suddenly blasted into pieces. It has caused a lot of damage. It has also injured me and members of my family. There was no harm done physically, i don't know what was wrong with the gas stove.
I think a glass replacement on the stove would be required, but i am no professional and hence will...

I bought four burners sunflame stove on 25 august 2019 from 4 mechs csd canteen hisar cantt.
I talk to the canteen supervisor about this problem
He said to complain to the sunflame company
And a company person will come to your address to check and solve the burners problem.
This type of problem should not present in such a good company product.
So i request to please solve my problem regarding burners of...

The glass of cooktop busted today i. E. 3/9/2019. Luckily we are out of the home when it is busted, didn't found any reason that how and why the glass was broken as from 2/9/2019 no cooking was made on burner. Atleast my wife is lucky not to get hurt as we were out of home. We tried to findout all the possible reasons but we couldn't.
Kindly replace the cooktop glass.
My contact no. [protected]...

Dear Sir /Madam,
In high disappointing tone, I herby want to draw your attention towards the problem which I am facing almost every 2 months in my Sunflame Three Burner gas stove.
I had purchased this product in April 2017 and after using it for one year, I found that there is problem in one burner of gas chulla for which I lodged the complaint in customer care and he had visited my home to get rectified.
But after...

Bought fm af stn new delhi csd on 5 jan 2019 with one yr warranty. Thought branded co like m/s sunflame will maint superb quality of their product. Regrettably, premature failure to two number flimsy mounting post of plastic/ bakelite meant to hold two tiny screws to fix external lower face (Plastic) with inner metallic face has made the grill inoperative within few months o[censored]sage. This speaks poor of the quality assurance of the company...

Respected sir, '
I am nadia, i would like to complaint you that my sunflame hob is not working properly, many times i complaint about it in your costumer care call center but there is no response from you, this is three burners hob when i use only one burner then it works good but if i use another then the fire blows very high and it is very very dangerous for us so i want to this worst and dangerous hob right now so kindly do it fastbr...

I bought the chimney on 24 oct 2018. (Sunflame 60cm 1100 m3/hr auto clean ductless chimney (Ch rapid 60 dx, 2 baffle+charcoal filters, touch control, steel/grey).
After 8 months, it started making lots of noise, i called customer care number[protected] raise one complaint on 29-july-2019, every time i call for status, they just replying we are taking on high priority and concern team will contact.
Already 4-times contacted...

I have purchased sunflame gas stove model 4b hob, during january, 2018 with 1 year warranty, and after warranty period the stove was having problem of suddenly puts flame in the air above 1 feet from the burner.

I complained the same to service center and they attended the call on[protected] and the technician visited said that due to choking of food particles it will happen like that and cleaned the burner and told that upto...

Respected sir,
It is bring to your notice that a 3 stove sunflame burner was purchased by me on 25.11.2018 from new jindal crockery house, sco-8, sector-10, panchkula. I had put up a complaint in this regard in the past but no any response has been received from your end. I am being harassed by you as you are not bothering in my complaint. If any incident is occurred by this stove you will be responsible for that. My complaint no....