Sunflame Enterprises — Defective hinges & oil collector innova auto clean chimney 60 | |||
I purchased innova auto clean chimeny 60 of sunflame on 24/4/2016. One end of oil collector half cracked within one month of fixing. Other end of oil collector melted/cracked on 13/8/2016. Complaint center of company at faridabad directed me to contact at service center sector 41 chandigarh. I lodged my comlaint vide id no 1354810& id no1354640 at this site on 16/8/16 for free supply & fixing of oil collector. Service center rep visited 17/8/16 at 12 noon and convinced me to pay rs 350 for cost of oil collector. He fixed the oil collector. To my surprise this oil collector also fell down after cracking from one end at8p. M on17/8/16. Now i will request to get defect removed which the repre failed to do. I should not be burdened by paying the cost of oil collector again and again in guise of plastic material because of manufacturing defact. Was this information helpful? | |||
Sunflame Enterprises customer support has been notified about the posted complaint. | |||
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