[Resolved]  Sunflame Enterprises — three burner automatic gas chulha

Last year i have purchased three burner automatic gas chulha with five year warrenty. One of its burner is not working properly. I have already complained about this to your customer care on date 05.09.2018 with ref no. All[protected] but no technician visited till today. I am very disappointed with your service center customer service. My wife is suffering alot in cooking. Now i am regerting for chosen sunflame at time of purchasing. Your customer is worest. If you can, please solve my problem immediately otherway i have no hope to sunflame company.
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Feb 11, 2019
Complaint marked as Resolved 
Sunflame Enterprises customer support has been notified about the posted complaint.
Sep 20, 2018
Updated by amitsingal08
Last year I have purchased three burner automatic gas chulha with five year warrenty. One of its burner is not working properly. I have already complained about this to your customer care on date 05.09.2018 with ref no. ALL[protected] but no technician visited till today. I am very disappointed with your service center/ customer service. My wife is suffering alot in cooking . Now I am regerting for chosen sunflame at time of purchasing. Your customer service is worest. If you can, please solve my problem immediately otherway I have no hope to sunflame company.
Verified Support
Jan 08, 2019
Sunflame Enterprises Customer Care's response
Our service franchise is visited no problem found in cooktop . The complaint has been resolved
& complaint is closed.
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Comments

We have purchased a 2 burner stove and its not at all working properly if kept in simmer it will be turned off I bought the stove just 2mnths back from flipkart ..gas is leaking and at the regulation button it caught fire suddenly its high risk for life ...kindly take immediate action.if this is not taken proper care it can cause major accident.

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