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[Resolved]  Support. boAt-Lifestyle.com/ — boat bassheads 255 replacement

I had purchased a new headphones (Boat bassheads 225 in-ear super extra bass headphones with one button mic (Lime green) of boat brand from amazon (Amazon.in) with warranty of 1year. After a usage during which the period to return in amazon is completed, the mic stopped working.
I raised a complaint (Complaint ticket number [#379360] on 16th july) with the boat brand selling in india with name
(Imagine marketing private limited) located at :
131, guru gobind singh industrial estate, next to jay coach, off w. E. Highway,
Goregaon (E), mumbai - 400 063. India

Phone: +[protected] / 42102409 / 42102403
Email: [protected]@imaginemarketingindia.com

And have been sending emails since then, but they are not responding and are not taking any action either.

Please help me get a replacement or a refund.
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Complaint marked as Resolved Aug 21, 2019
Got the replacement product after 1 month
Complaint comments  3 Comments     Updated: ShareTweet

Comments

Ticket number is #373960
Hey boAthead,

Terribly sorry for any inconvenience you might have faced but we have resolved your issue!
If you have any other queries, you can write to us at [protected]@imaginemarketingindia.com, we are always available to help you out!!

Regards,
BoAt Crew
Sir same problem, AWB number:[protected]
Harsha Sri Kasyap Bellala's reply, Aug 16, 2020
Ticket number: 1303727

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