[Resolved]  Surpluss.In — Mobile handset

Address:New Delhi, Delhi
Website:surpluss.in

I had purchased a product (lenovo mobile) through surplus and got it delivered on 6/1/2016. On I understood none of the Sims' are working in the phone. As per the terms & conditions of the company the product should be returned by 7 days from delivery. So i first contacted the customer care but no one picks the call. So I sent an email but I dint get any response either for my email. I kept following up with them but still my effort was in vain.
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Complaint marked as Resolved 
Verified Support
Feb 16, 2016
SurPluss.in Customer Care's response
HI SS.Karma We Apologies for Inconvenience, Please share your Order Id so that we can investigate issue and provide you a better solution. Thanks for shopping with Surpluss Regards Surpluss.in
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    SurPluss.in Phone
    +91 11 3007 9000.
    SurPluss.in Address
    B1/E3, Mohan Cooperative Industrial Estate, Mathura Road, Delhi, Delhi, India - 110044
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