Surya Flame — Surya flame 4 burner gas stove exploded

Address:

500047

Surya Flame 4 Burner Gas Stove exploded when the stove was ignited for cooking on 10- Sept-16, which was informed to the Local Vendor M/s Spensor on 11-Sept-16 and the company technician has visited and inspected the stove and has taken photos and sent to his manger and informed that within 1 Week either the glass or Stove will be replaced. On 26-Sept-16 we have received a call from the Service centre stating that you will have to pay for the Glass as the glass is not covered under warranty .

Purchased From : M/s. Spensor
Purchase Date : 13-Feb-16
Invoice No.36606 dt. 13-Feb-16
Warranty period : 12 Months.