Suzuki Access 125 Scooter — Engine Problem

Address:	Sirsi
Website:	[email protected]

Dear Suzuki Motors,

I am Prasanna Dattatreya Kumta here by addressing the issue regarding my Bike Suzuki access 125 which i have purchased on May 15 2020.

Vehicle Details:

KA31 EC4479
OWNER NAME: PRASANNA DATTATREYA KUMTA
ENGINE NUMBER: AF[protected]
CHASIS NUMBER: MB8DP12DCL8216112
MOB: [protected]

I have purchased Access 125 DISC ALLOY WHEEL SPECIAL EDITION from KELLA SUZUKI MOTORS LLP SIRSI KARWAR 581401 showroom. Earlier my bike had some weird sound So contacted showroom as per showroom advise they have changed the air filter and now my bike have engine problem. I have contacted Kella Suzuki Showroom on April 15. They told there is some problem with shaft. Now they have removed the engine from bike. I don't know when they will resolve this issue. But i am sure i am not going to receive that bike again. It has driven 8900km only that too not completed 1 year. I am too worried about this.

So I hereby requesting for your help to resolve this issue as soon as possible.
Otherwise i have consumer court. I will complain about this issue.

Regards,
Prasanna