Suzuki Access 125 Scooter — Vehicle service

S

Sharmila22

Address:

Roonwal motors pvt ltd, Oldwashermenpet

I have purchased Suzuki access 125 last year from roonwal Suzuki motors oldwashermenpet. Past two months self start didn't work.I took my vehicle to service center and they without checking said battery is gone and asked me yo change it and charged 1500 for service. In two days, self start didn't work again and there was a big dent on either sides of my vehicles. Side mirror was very loosely fitted that I couldn't drive to service center also. Front light and cover didn't fit properly. I left my vehicles again at service center for two days. Service center faculties are not treating us well. Especially Manager is worst behaving and rude. Could you please consider this complaint on high priority and make them check why vehicles is not working in just one year.

Service center at place where I purchased.

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Sep 19, 2020

Updated by Sharmila22 I have invoice and sure, I'll lodge a case in consumer court if not addressed at the earliest

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M

Manickvashagam

Aug 9, 2021

I purchased suzuki access from Kulithalai karur dist, March 2021, within 4 months aug 6th rely problem, I bought new rely, after 4. Days the same problem occurred 9 th aug, now they (service center) said battery problem within 4 months I goto service 4 times even the problem yet tobe solved
None of them given customer priority or grievance, don't go to suzuki access my humble request

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S

saani teja

from Bengaluru, Karnataka

Mar 2, 2023

For Suzuki Motorcycle - Scooter customer comlaints, please send your complaint mails to below mail ids -

1 ) [protected]@hhq.suzuki.lt.jp

Executive Vice President Kenichi Ayukawa Managing Director and CEO, Maruti
Suzuki India Ltd.

2 ) [protected]@hhq.suzuki.co.jp

Senior Managing Officer Ichizo Aoyama President, Automotive Electronics
Power Private Limited (India)

3 ) [protected]@hhq.suzuki.co.jp

Managing Officer Keiichi Asai Executive General Manager, Inspection, and
Deputy Chief Officer, Inspection Reform Committee.

4 ) [protected]@hhq.suzuki.ma.jp AND

[protected]@hhq.suzuki.co.jp
Managing Officer Kinji Saito Executive General Manager, Global Automobile
Marketing .

5 ) [protected]@hhq.suzuki.co.jp

Managing Officer Kazunobu Hori Executive General Manager, Human Resources &
Affairs, and Committee, Inspection Reform Committee.

6 ) [protected]@hhq.suzuki.co.jp

Managing Officer Yutaka Kikukawa Executive General Manager, Legal/IP.

7 ) [protected]@hhq.suzuki.co.jp

Toshiaki Tashiro
Suzuki Group Risk Management Hotline

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