Sv Home Appliances Service Centre — Refrigerator BPL Double door

Pathan Kareem Khan

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560097

Refer Compliant No 253600 dtd 07 Mar 2017, pertaining to my BPL Double Door Refrigerator, which was attended by AMS Air Cooling system & charged 4300/- Rs. The Serviceable refrigerator has been made faulty by the said agency team and they have visited twice and still the Refrigerator is faulty.

It is unfair to say that the AMS Air cooling system does not have skilled Technicians where in my Refrigerator has been made faulty.

My repeated complaints to Mr Abdul/Subhan is not yielding any seriousness with them.

I have sent a repeated correspondence on the said issue.

Please intervene and get my Refrigerator services, or else I left with no option than to lodge a Consumer compliant/Consumer court.

My Address : P Kareem Khan # 119, MS Palya, Bharat Nagar, Chandrappa Layout, Vidyaranyapura Post, Bangalore 560097 Mob No [protected]

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SV Home Appliances Service Centre customer support has been notified about the posted complaint.

Mar 21, 2017

Updated by Pathan Kareem Khan Appreciate your intervention for the above compliant for early resolution.

Mar 21, 2017

Updated by Pathan Kareem Khan Refere compliant no 253600 dtd 07 Mar 2017.

How come you have debited 13, 000/- from my account. 21-Mar[protected]Mar-2017) by debit card
OTHPG 562822 Paytm Mobile SolutionsNoida 4, 300.00
21-Mar[protected]Mar-2017) by debit card
OTHPG 562787 Paytm Mobile SolutionsNoida 4, 300.00
21-Mar[protected]Mar-2017) by debit card
OTHPG 560764 PayTm Mobile SolutionsNoida 100.00
21-Mar[protected]Mar-2017) by debit card
SBIPG IU[protected]SBIBUDDY MUMBAI 4, 300.00

Do not cheat the customers. Refund back immediately.

Mar 23, 2017

Updated by Pathan Kareem Khan With reference to my Complaint No 253600 dtd 07 Mar 2017, The Technician from AMS cooling Systems visited on 22 Mar 2017 to my residence and unable to service My refrigerator and asking me that Compressor is not pumping.

My Serviceable Refrigerator has been made faulty by the said agency and charged initially 4300/- Rs and now further he is demanding 8000/- . I have denied for further servicing as they have made my serviceable Refrigerator.

Please suggest way forward as they have made my serviceable Refrigerator.