Swiggy — 117 rupee cancellation charges

Address:

Bangalore, Karnataka, 560068

I placed an order from swiggy which restaurant didn't confirm. After waiting for some time I called customer care asking for order status. They called restaurant and noone answered. Still customer care person asked me to wait to receive order. It was getting late in night so I asked them to cancel the order. Now on my next order I am being charged 117 rupee as cancellation charges which is unfair. Do they just expect us to wait? There was no delivery person assigned and still I was told that the charge is because a delivery boy has gone and manually placed the order. They didn't have any contact detail for the delivery boy assigned.