Swiggy — abusive behaviour of delivery executive | |||||
I ordered something from a restaurant called veg mantra today. At first there was no delivery executive assigned for almost 20 minutes. After 20 minutes there was this piece of # (Delivery boy) named "arun" was assigned. The delivery originally was going to take around 42 minutes and the time was more than that hence i called up the delivery boy and asked him that how long will he take and i think i did a mistake by saying that because after this the guy was so # rude to me. He started with "bhai aapko pta hai mai kaha se aa rha hu" then he himself described that he came from a very far place and i believed that. Again i asked him that how long will it take amd then i got another surprise. " in front of me he asked the restaurant to cancel my order with me being over the phone with him and listening to that. Then after two minutes the guy called me back and informed that it is going to take 30 minutes more. I bursted on him after that amf promised him that he will not be able to keep his job now as the way he has spoken to me was pathetic and gross. Then i called customer services and the call was answered by someone named "mathew" who was laughing continuously over the phone while i was telling him the entire situation and then he passed the phone to his manager named "mazhar" who without listening to my problem disconnected the call. I would request swiggy to please throw these kind of people out of the company. They are good for nothing and it could be possible that they can end up mixing some poison in the food and take advantage of the situation. I want it actioned as soon as possible. Was this information helpful? | |||||
Swiggy customer support has been notified about the posted complaint. | |||||
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