Swiggy — amount debited from account but not refunded even after 10 days

Hi,

Within span of 15 days rs.900 has been debited from my account, first payment got failed on 27th sep, amount was rs.500 and after that three transaction have failed. For first debit checked with swiggy after 8 working days and they said we are reinitiating refund and it will take another 5-7 days. Just see date difference close to 15 working days.net banking transaction hardly takes max 2hrs just to refund rs500 company is taking 15 days. It seems to be a big scam, just imagine if they are doing same thing for 1million customers, sheer interest amount is rs137500 for 15 days. Amazing business model swiggy has adopted to increase their profit.