Swiggy — amount rs.1005/- debited but order cancelled and money not refund

Address:

Kolkata, West Bengal

After knowing my location, they sent the payment option that only net banking is acceptable and no cash on delivery is available. After giving the required details for net banking they took the money but cancelled the order. Rs.1005/- was debited from my account. Date of cancellation is 9.10.2018 at 7.03pm. They also sent the message that refund is done but it is not reflected yet in my account.
Not only that, the customer care number given is also fake.