[Resolved] Swiggy — an inch big glass piece in food

Vire'l the fish channel

from Bengaluru, Karnataka

Address:	Chennai, Tamil Nadu, 600042
Website:	Swiggy

I have spoken to every escalation team in swiggy and all they do is apologize and commit that they will give feedback which is not right. What would have happened if my kid would have got the food with glass? Will you still apologize? Im not taking this. I need to know what the restaurant has taken as an action or im taking this up all over social media and bring your level of customer service and concern to people safety from your food partners. Are we eating free of cost? Do you know how much they charge for the packing?

If this is not taken up seriously im going to the media as well to know how you guys treat customers and care for customer safety

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Mar 27, 2019

Complaint marked as Resolved

Verified Support

Feb 21, 2019

Swiggy Customer Care's response Hi there, we are extremely gutted to hear about your recent experience and truly did not mean to disappoint you. Please do share your registered details or the order ID by dropping an email at [protected]@swiggy.in and we will reach out to you to make amends.