Swiggy — bad quality food | need refund

L.K. lal

Address:

560103

We ordered dhaniya chicken masala but we got something else and it was stinking

It occurred on: 20/12/2019

Need refund worth rs 249, one item wasted and money worht that amount.

I look forward to your prompt response on this matter as swiggy support is not helping us

Swiggy has stopped addressing customer issues over chat and do not resolve issues over email as well. This is really cheating and frustrating the customers

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Dec 21, 2019

Updated by L.K. lal Order ID [protected]

this is in regards to my feedback where I dont like your service or app. For items missing in the order Swiggy is not willing to compensate. I will be recommending everyone to uninstall your app and move to a different vendor and have a consumer court complaint filed.

There are humans but just bots to give same repeated response. Swigy has stopped addressing customer issues. Food items are missing but they are least bothered to compensate and just respond with a cold 'sorry"

Order ID [protected]. ( Dhaniya chicken was not there (worth rs249) and what they sent was stinking and we had to throw away the order