[Resolved]  Swiggy — Billed above MRP

Hi Team,

I have placed an order on Swiggy Instamart on 19th Nov ‘21 wide Order no #[protected] for few groceries .

I placed an order for Crown Dates, 250 GM packet . On the order page it was showing as 185 . ( snap shot attached) .

But to my utter surprise when I received the delivery, it showed MRP of the same Crown Dates as 117 ( pl refer the pics attached ) . I raised the issue with the customer support but they said they don’t have the authority to refund the balance amount charged extra .

I have also written vide mail on the customer support but nothing form their end as well .

As per my information and knowledge no one charge above MRP which is a criminal offense and illegal in India .

Looking for a solution and also there should some check on these sites luring customer by showing some discount whereas the MRP have been marked up from the original listed price .

Regards