[Resolved] Swiggy — cake

Puhanbishnupriya

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I have ordered a cake from swiggy. I received the cake in a very bad condition. I have raised concern for the replacement or refund. The swiggy customer executives was not at all helping. They ignored the issue and disconnected chat and call. They also denied refund. However i have shared the proof of the cake i received. Although it was mistake from there side they didn't bother to help me.

Was this information helpful?

No (0)

Yes (0)

Jan 30, 2020

Complaint marked as Resolved

Verified Support

Dec 29, 2019

Swiggy Customer Care's response Hey there, we're really disappointed to know that you were delivered sub-par food and later had an unsatisfactory experience with our customer service team too. We request you to write to us at [protected]@swiggy.in with the relevant order details and our team will revert on the same at the earliest.