Swiggy — Canceled my order without my permission and charged my amount as refund

I ordered kfc chicken bucket from swiggy… Swiggy executive not reached my place and said that he is not able to locate my location… he called me once and due to some reason Iam not able to pick up that call. So because of this he canceled my order at their end and take all my money as a refund and on top of that they charged me 60 rs as a cancellation fee…

Iam residing on society and any one can easy find my location … today itself I order 3 other delivery from swiggy and delivery executive easy find my location…

Swiggy people are wasting my time on chatting and not provide fruitful response to me… Iam really fed up with these excuses of swiggy..

I request u to please help me for taking my amount back from these frauds… it’s really hard money for me and I don’t want to waist my money these fraud peoples …

Waiting for fruitful reason