Swiggy — cancellation charge of 120 rs

Address:

600042

I have ordered Briyani in Swiggy for Rs.240. Order # [protected]. but unfortunately without my knowledge the order has been cancelled within 5mins of order. But they charged Rs.120 as cancellation fee. I reached the support and informed them as I don't want to cancel the order. But they are saying the order has been cancelled and I want to reorder again and the cancellation charge is applicable. This is not right way to respond to the customer. Every customer is a valued customer. And you should see the customer side also. I want my refund back. Otherwise I will go to consumer court also. I am really frustrated