[Resolved] Swiggy — Cancellation not done by customer amd call received and informed delivery partner that coming to pick the order | |
Cancellation not done by me and call received at end moment and informed im coming to take the delivery from where the delivery partner is waiting, all this happened because the delivery partner was given wrong location in app by swiggy people though my input of address is correct and same from past 3years and problems started from yesterday, and when informed why did the delivery partner raise ticket to cancel, but when swiggy team asked him about this he denied and said he did not raise ticket so, swiggy is claiming I myself cancelled but failing to give me proof of that. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Verified Support Jul 07, 2021 Swiggy Customer Care's response Hi Tanu, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
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