Swiggy — Cancellation option and time option Required

There has to be freezing time for cancelling the orders or changing the delivery address. i felt really worse in placing a order with Swiggy.

I have mistakenly choosed the office address i have lost full amt as cancellation charges

When i cancel my order they have taken total amt as cancellation charges.. Atleast we require 15 min to cancel teh order to update the address
Was this information helpful?
No (0)
Yes (0)
Swiggy customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hey there, we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the issue along with the details of your concern at [protected]@swiggy.in and we will do what it takes to turn this around!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5051
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information