Swiggy — Cancelling order after 90 min

Address:Bangalore, Karnataka, 560032
Website:www.swiggy.com

As I ordered in SWIGGY from panchavati gaurav at 9:30 PM, till 10:30 PM no clue of my order which forced me to call customer care of SWIGGY, person from centre called executive and confirmed me that I will be delivered in 15Min.
At 10:55 PM again call from customer care and tell me that order has to cancel because they cannot delivery as Panchavati Gaurav is closed.
And forcing me to cancel the order. At this point of time no restaurant will not take home delivery orders. My kids were waiting and so hungry. And my money which have taken already will be refunded in 5-7 days, Y ? I demand a compensation on this.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I didn't get my cashback all ready 2 days

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5048
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information