Swiggy — complaining about cancellation charges.

Devendra patkar

from Delhi, Delhi

Address:

Dharavi koliwada, Mumbai City, Maharashtra, 400017

I have ordered food online from swiggy.
Please find attached screen shot of my order number. I placed my order on 15th sept 2019 by 8.26 pm but imidiately with in a min i cancelled
My order. Order i cancellled but with rs 200 cancellation charges. As per chat with swiggy custmr care, they saying your food was prepared and delivery guy ready to deliver. I hav not received any msg that so and so delivery guy asdign to delivery your food. But my concern is with in less than one min how it can possible?

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Comments

Nikhil kharate

from Mumbai, Maharashtra

Me and my dad both are swiggy delivery executive and we had a accident yesterday...I have some scratches..but my dad got a crack on his hip bone and now is lying in the bed as 15 days rest I needed...where do I do the accidental claim which was offered by swiggy as I have overheard it from other swiggy delivery executives.

Nidhi Gahlawat

from Noida, Uttar Pradesh

I ordered two thalis from a restraunt using swiggy. The food was not at allup to mark. The dal was sour in taste and was not at all fresh, eating a single bite of it was difficult. Rice too tasted as if it was made several days ago. Due to It's poor quality we had to throw it. The food was poor in quality and was a complete waste of money.