[Resolved]  Swiggy — complaint about missing food item

I ordered food from swiggy on 5th august 2018 and one item was missing in the order. So i tried calling but they kept the call on hold for 20 minutes and just hung up without even resolving it. Then i had a chat through the app where they told me about rs.50 compensation and they can do noting further about the remaining money. I even asked how can i contact to higher authority to help me with this but got nothing. I would really like to get my money back since it's wasn't my fault that something was missing in my order.

Swiggy order id #[protected]