Swiggy — complaint on delivery executive

Indhu jayaram
13:02 (3 minutes ago)
To support

Hello team,

We ordered food at 8:21 am from malleswaram dosa corner via swiggy. But we did not received the order till 9:30 am and the swiggy stated as delivered. We tried to contact the delivery boy but his number was out of reach. I called up the swiggy support and they told me that the delivery has delivered successfully but where as i have not received the order. I took the ph number of thh delivery executive from swiggy support person. When i tried calling he kept saying i will come in 5 mins, but never came till 10:30 am

The delivery person is playing around here.
I would request you guys to take action against him.
When we are playing full money online and we don't get the refund and refund as well.

Now when we ask for full refund of rs.300 i get in return of rs 175 food coupon.
But what was our mistake here we have ordered food paying the full amount and we don't receive the food and money.
I agree if it's our mistake of not picking the delivery person phone call or misleading of address, i didn't even receive a phone call.

Please kindly look into this at the earliest.

I have spoken to the swiggy support twice regarding the same issue.
Please find the delivery executive phone number.
Swiggy delivery boy ph :-[protected]

I have been a loyal customer from very long time. We love swiggy but because of this few irresponsible people.
I request you to take action on the person immediately.