[Resolved] Swiggy — Complaint regarding food not delivered and updated as delivered by delivery guy named Mittapalli Hari

Ketananaidu

Dec 14, 2021

Website:

Swiggy

I have ordered my food yesterday night and the delivery guy has updated that is has been delivered. He is not responding to my calls and messages. He called me and told that he is not able to see the location and told me to give the otp. If he has genuinely ordered the food, then why his phone is switched off. I want you to take strict action against him and I want to talk to customer care personally. I want my money back.

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Jan 15, 2022

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2021

Swiggy Customer Care's response Hi there, we understand your disappointment towards this whole experieence and we request you to write to us at [protected]@swiggy.in along with your order ID details so that we may look into this right away and assist you better.