Dear Sir/Madam,
I am writing to bring to your attention an unfortunate incident that occurred during a recent delivery service provided by your company. On 13th Feb a delivery was made to Madel housing board in tivim by one of your employees named Prasad. Regrettably, the experience my friend had with Prasad was far from satisfactory due to his rude behavior.
prior to the delivery, my friend encountered Prasad, who displayed a dismissive and disrespectful attitude throughout the interaction. Despite my friend's attempts to communicate politely and clarify the address details regarding the delivery, Prasad responded in a manner that was unprofessional and offensive.
This incident has left a negative impression not only on my friend but also on me as a customer of your service. Rude behavior from your employees is completely unacceptable and tarnishes the reputation of your company. It is essential for your team members to uphold standards of professionalism and courtesy when interacting with customers.
I urge you to address this matter promptly and take appropriate disciplinary action against Prasad. Additionally, I hope that steps will be taken to prevent similar incidents from occurring in the future, ensuring a positive and respectful experience for all customers.
Thank you for your attention to this matter. I trust that you will handle it with the seriousness it deserves.
Sincerely,
Nikita Was this information helpful? | 
Post your Comment