[Resolved] Swiggy — deducted money from account

Shani Ismail

from Avinashi, Tamil Nadu

Address:

Goa international Airport, staff Gate, terminal building, Dabolim, Vasco Da Gama, goa, South Goa, Goa, 403801

I ordered from swiggy amount was 150 in total... I used my sib account... Money was deducted from my bank but the order didn't placed.. I raised a complaint in swiggy about the same but they said it is a payment getaway failure.. You will receive your money in days...
Dear customer, your a/c xxxxx is debited with rs. 155.00 info: upi/utib/[protected]/swiggy/swiggy. Final balance is xxxx

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Jan 5, 2020

Complaint marked as Resolved

Verified Support

Dec 05, 2019

Swiggy Customer Care's response Hi Shani, we are sorry for any hassle you have faced while ordering with us. Please share your registered details or the order ID by writing to us at [protected]@swiggy.in and we would be happy to connect with you and resolve the matter.

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Comments

Rishit Sharma

from Delhi, Delhi

I ordered my food, the food didn't arrive on time, they didn't even compensated for the same!

Hemanth Sai Adusumalli

from Bhattiprolu, Andhra Pradesh

How can i activate my SWIGGy account

Swiggy Customer Care's response, Dec 4, 2019

Verified Support

Hi Hemanth! Please do elaborate your concern & share your registered details or the order ID by dropping an email at swiggysocial@swiggy.in so that we can reach out and turn this around.