Swiggy — delayed order by more than 45 mins

Sunanda Halder

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700030
Website:	Swiggy

I recently placed an order with ketuz which is like 5 mins from where i stay but still by some miracle my order got delayed by more than 45 mins. I agree that it was raining a little but that in no way justifies the late in delivery by more than 45 mins. I ordered at 1.00 pm and got the delivery by 2.30 pm. I am utterly dissapointed in swiggy. I don't know what the hell the delivery person was doing for so long. I even called him a lot of time and he said he was somewhere near dunlop gate 2. Maybe he was delivering somewhere nearby but still that doesnot justify so much delay. I am very very dissapointed in swiggy.

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Comments

tolu12

from Delhi, Delhi

On 30th July at 9 pm the cake delivered by swiggy was in poor condition. The cake was spilled and disfigured. I even called and chat with the Representative but they did not replaced the cake or compensate the same. Due to which it spoiled by mood. Either return the price of the cake or provide the new cake.

Thanks.