Swiggy — deliver different food what I was order

Address:24/7 Bharathiyar nagar, 625003

Dear team,

I ordered fish tikka on feb 5 on malligai foods. Payment is 115 with applied promo code. I was received fish gravy instead of fish tikka. Gravy and fish tikka are not same price. I mailed to swiggy. They just dont care about my concern and give an apologies.in my situation i face food change issue and also money different issue. But none of them response my query.

I hate this like of service and poor customer service.
Order id is [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

My order is [protected]
they changed cancellation.
give me a reason our agent is contant you but you didn't respond
but Truth is i didn't get any call.
i also chat with 2-3 times with executive of swiggy.
they told me they trying to Contact me but i didn't respond. but i never got a call.
Mumbai
701/702/703, A – Wing, Everest Chambers, Andheri Kurla Road, Marol, Mumbai – 400059
Phone: [protected]
The delivery wasn’t very good and the delivery was not quick enough for me
Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road
Bengaluru
Bangalore District
Karnataka
India - 560029
Refund & Pending solve
Mo-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5048
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information