Swiggy — delivered wrong item and not responded well

Address:

MIG 534, , ఫ్లాట్ ఎన్ఎన్ఓ 102, సాయిరామన్ టవర్స్, 500072

My name is wilwin edara, ph: [protected], my order id is: [protected]. I have ordered pinnaple exotica cake from ks bakers.

They have delivered some leftover flavor from the bakery and it is very bad taste. The item delivered also damaged the product.

Item is wrong and taste is bad. I have asked to replace the order but they never did that nor refunded my amount.

I want someone from swiggy to take this responsibility.