Swiggy — delivered wrong product and in bad condition

Address:

641006

I ordered 5× butter roti in swiggy and i recieved 5× plain roti which was burnt all over which was not in a condition to eat for which i paid rs 211. I contacted swiggy customer service and they are only asking apology for their mistake and did not offer me any compensation like replacement or refund or coupons. But this is the third time happening