Swiggy — deliveries not consistent with the orders..

Address:

Hyderabad, Telangana, 50032

Ordered coffee craze ice cream from creamstone gachibowli hyderabad - with specific instructions not to include nuts and followed up with a chat session with an agent to ensure that nuts weren’t included.

Order was delivered — full of nuts and no brownie which is an essential ingredient. It was no less than a nightmarish experience chatting with the service folks at swiggy who kept insisting that they cannot do anything since the order has been delivered.

It’s a shame that swiggy won’t take any responsibility on their orders inspire of instructions and are extremely rude with loyal customers. Have decided to never use swiggy ever again!! It’s a shame.. Not sure how they will survive with such rotten service.