Swiggy — delivering wrong orders

I have ordered food from swiggy last 3 times they delivered wrong food. I requested for replacement or refund they havent reacted for that. Every time they are delivering different items than what i ordered. Once they delivered from different restraunt. They have done this 3 times and doest not provide any solution
Please look into this issue.
They are playing with customers
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U charge cancellation charges that is very negative point. When it's restaurant mistake than its wrong to charge cancellation charges. And from a regular customer. Due to that I m unable to order. i think swiggy is not capable of giving salary thats why they are charging cancellation charges

I was order yesterday and delivery boy fraud, boy name is VIMLESH CHANDEL and his contact is [protected]. i want full refund because the order not delivered to me and after the incident i was call he say "mein nhi de rha mene kha liya" as per screenshot attached see he just rounding from near my location but do not delivered me and fraud me Rs.290.

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    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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