Swiggy — delivery boy carelessness

Today, i have order my food from golden china. However i found the delivery boy who had come for delivering my food but what i saw that the delivery boy was not carrying swiggy food bag.

He carried my food openly on his bike handle.

The moment my girlfriend saw then she asked to him. He replied it was kept for washing.

I'm just wondering how can he be so careless due to corona virus condition how can he be so casual?.

If due to his carelessness virus spread to my girlfriend or to her family members, who will take responsibility for the same? Will swiggy take responsibility for anything happened?.

I would like to see proper action and response on it.

I have attached the snapshot along with detail and order number.

Delivery boy name... Tuhin das
Phone number.. [protected]