Swiggy — delivery boy is rude and did not delivered my order

Address:

Hyderabad, Telangana, 500090

My order number is [protected]. Delivery boy number [protected] nd his name is madhu he is so rude and his behaviour is so bad. Bcos of this guy swiggy will be losing 10 of his customers in my friends nd family circle. He was beside my building and called me and said he cant find my building i told him i can see u come to the gate
He said i wont be coming get down and take the order rudely i asked whats wrong with u why are u so rude he says i[censored] want get down and take it else i will leave. I told him to go away and called customer service. Customer service guy in conference call told him to deliver he said i wont go customer is rude. And he started making up things.