Swiggy — delivery delayed

Address:

D23/629 top flr gali no 4 ganesh nagar 2 shakarpur, New Delhi, Delhi, 110092

I had ordered for food on swiggy at 09:23 pm on 14/09/2019 from mehta food junction and the delivery time was mentioned as 42 minutes but the order was delivered after more than an hour.
The service of swiggy has detroriated and they are claiming false delivery time.
The customers ordering food actually expect the delivery on time because food is for eating which should reach on time. Hunger is something that can never be challenged and compromised but swiggy doesn't seem to understand this and is also not bothered about their customers.
And its not the first time but previously also same has happened.
I would request the consumer forum to take strict action against such companies that is playing with the hunger of the customers and misrepresenting the customers.