Swiggy — delivery issue - false commitment by delivery boy

Anujtiwari

from Rajkot, Gujarat

Address:	380009
Website:	www.swiggy.com

Hi team,

Have booked a delivery through swiggy, order # [protected]. Got the message from hotel and swiggy that food will get deliver in 27 mints. I called up to delivery boy "pithva bharat - # [protected]" after 35 mints of message received however after 50 minutes i got to know that order got cancelled by delivery boy with some unknown reason. When i called to know the reason he started behaving in rude fashion and disconnected the call there after.
Company has debited the amount from my wallet and there is no clear way to get it back.

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Swiggy customer support has been notified about the posted complaint.