Swiggy — delivery not received and amount not refunded

Address:

411043

Hi I have ordered the Mastani from Sujata Mastani order no #[protected] in Bibwewadi showing 35 mins to deliver and after 20 mins I received the call from [protected] and stating that your food item is spoil and we will replace the same and will be delivered again till 11.15 PM
But suddenly I received the msg from Swiggy that your order is delivered in lighinting speed ... when i called the customer care number [protected] and the guy other side was very rude he sent know even how to talk with customer also dont know the information abt order ... he said previous executive already initiated your refund but I have not got any confirmation from Swiggy
Pls resolve the complaint and refund my money asap

I am uninstalling the app and will tell to others