Swiggy — delivery of food - [protected], 15th jan 2019

I had ordered cake from Bakers Hut and Havmor Icecreams through Swiggy.
It has been my worst experience of online food delivery so far. After ordering and payment, I was told they cannot deliver the food at mentioned address as it is very far. They refused refund of my order and forced me to cancel it at my end. After lot of arguments and numerous phone calls they agreed to cancel it from their end and refund me the amount after deducting cancellation charges of 75.
In the end, I did not receive my order, went through mental harassment and also lost 75 Rs without any fault of mine.
They did not even try to compensate inconvenience caused to me in any way.