Swiggy — delivery of food items

Address:

Beside hgc svps bzy m. P, Betul, Madhya Pradesh, 460001

I ordered 2 soups from a restaurant near me and the delivery boy called me 10minutes later to ask the location and ignored to deliver the parcel saying that the location is too far away,
I told him that it doesn't matter if the location is far as per your concern, it's your job to deliver the parcel and then in a rough tone, he just said that "dadagiri mat chalao yaha pe, mai nahi launga, jao kya karte ho". Please help with this.