Swiggy — delivery related

Address:

40-93 Opp Govt high school Kasturiba Nagar Moulali Khaman Ecil Road hyderabad, Hyderabad, Andhra Pradesh, 500040

My order no #[protected]
I ordered chicken biryani charged 314
When i ordered delivery time is 20min
After confirming 23min
But till now i didn't get my order customer chat they were telling delivery boy was not lifting call so we cancelling your order. Ur amount will get back 5 to 7working days.
What is this when we paid u will collect immediately. U has to return means 5 to 7days. How dare you to cheat public. This is 5th time. It happened to me. Don't cheat customer
I[censored] cheating continues means swiggy downfall start. I am going file case on consumer court. Tommrow on swiggy