[Resolved] Swiggy — delivery & service complaint

[Resolved] Swiggy — delivery & service complaint

K kpillaiyahoo from Gurgaon, Haryana

Hi, This is to inform you that we are extremely disappointed with the order and delivery from your end. First of all we placed the order early (I. E. 12 40 pm) in anticipation of it to reach early but the delivery came nearly after 2 hours. The pizza was cold and all stuck to the paper beneath it. It wasn’t enjoyable to eat such a pizza especially when the place is so renowned. We are extremely disappointed as customers on receiving such poor service on your end. It only makes us not want to order from you'll the next time. Henceforth kindly see all possible requirements from your end and ensure that no customer is disappointed the next time. Lunch is something everyone looks forward to especially when they are ordering from out. But if your service continues to hamper like today i'm sorry to say that no customer will ever want to order from you'll. Thanks! Was this information helpful? No (0) Yes (0)
May 6, 2019 Complaint marked as Resolved Verified Support Mar 22, 2019 Swiggy Customer Care's response Hey there, we're truly sorry for the disappointing experience you had We request you to share the relevant order details by writing to us at [protected]@swiggy.in and we will surely look into it. Your opinion matters to us and we want to make it up to you. We care for our customers & will like to turn this around.
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