[Resolved]  Swiggy — Delivery spoilage food item and not refunding the order value

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Bengaluru Karnataka India

I had order a pizza through swiggy on December 2 2022, order amount ₹345. Order number #[protected] . Name BIPASHA NAG. When I recieved it and started eating we found that the pizza was spoilage and stale. My 5 years old daughter already had a bite from it. And started vomiting. Immediately we contacted with the swiggy customer service and informed them all. We requested them either replace the order or refund back our order value. But they stated burgaining as we was like begger. After a lots of conversation in mail they refund me only ₹195. But I'm not agree with it. First of all they delivered stale spoilage food item which may cause food poisoning. It is a dengerous act next they didn't refund me my full order value which is a cheating. I want my full order value back. Please help me to get justice.